We’re looking for a

Design Ops / Design System Lead [Latvia or remote within EMEA timezone]

Design & Research

Location: Riga, Tallinn or remotely

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The Company 

James Berdigans, Founder and Executive Chairman of Printify
“Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just a reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.”

On September 9th, 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and the entertainment industry investors such as Will Smith’s Dreamers VC.
Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.

The Team and The Role

At the Printify Design team, we create and improve the user experience by solving ugly problems with elegant solutions. Design is a process - a way of thinking, not just an output. We use a special toolbox of methods to achieve magical results.

The Design Operations team is responsible for managing, leading, and improving our ways of working and removing inefficiencies for our design team. Your mission will be to ‘Make designing easier’ by enabling our team to spend more time creating brilliant experiences and less time working out how. 

You will achieve this by identifying existing barriers and equipping our team with the tools, processes, systems, services, and guidance documentation to deliver brilliant design at scale consistently. You will report to our Head of Design and partner with Product Design, Marketing Design, Research, and Article visuals design leads to drive forward our ambition to grow and scale user-centered design at Printify. You will also closely work with the Engineering manager of Design systems and the Design System team as acting PM. 

This is a highly cross-functional role that requires collaboration, organization, and interpersonal skills to improve team cohesion, increase efficiency, build a balanced operational framework, and scale the design’s impact at Printify.

Your responsibilities

  • Drive and govern the Design System - you’ll work collaboratively alongside the UI designer and engineering manager to build, iterate, and guide the adoption of our design system
  • Act as a Design system Product Owner - develop and communicate a clear Design System vision, strategy, and roadmap aligned with company goals and customers’ needs. Report team and system progress regularly to key stakeholders and the rest of the organization.
  • Develop engagement models that improve efficiency and collaboration between Design teams (and Design Systems) and product and Engineering Teams, and support the designers and developers in the best usage of the Design System.
  • Drive alongside your design, product, and engineering peers, for the implementation and adoption of our design system and collect user feedback
  • Incorporate our brand values and beliefs in our design system digital assets so they reflect both identities
  • Support other Design leads in optimizing our design processes, fostering collaboration, and driving the efficiency of our design teams, fine-tuning processes and tooling that help organize and prioritize feedback
  • Evolve Design community and our weekly and monthly team rituals that increase connections between Product Design, UX Writing, Marketing design, Photo and Article visuals teams as we grow
  • Advocate for design by ensuring the design team has time and space to apply its best design practices through the product development lifecycle.
  • Minimum Qualifications

  • Excellent written & spoken communication skills in English
  • Experience with cross-functional design teams including requirements gathering and participating in the analysis to solve complex design decisions
  • Track record of creating and managing impactful design systems and processes
  • Experience in driving operational efficiencies in a transformative way across areas of design
  • Strong facilitation and influencing skills
  • Strong organizing and planning skills
  • Technical understanding of the tools and processes landscape of design systems (including Figma), processes involved in managing a repository for design components, use of design tokens
  • Strategic thinking and planning; driving efficient ways of working, looking to make a best-in-class design team and operating model
  • Self-motivated and able to work independently with minimal supervision
  • Have a design eye – appreciation for good aesthetics and ability to distinguish when design solutions are up to creative standards
  • Preferred Qualifications

  • Proven experience in designing and maintaining design systems at large scale in Product organization
  • Experience in a Product Owner role, or experience in working within an agile team with a Product Owner 
  • Experience as a design team lead
  • Ability to use data and metrics to measure the performance of design efforts, determine improvements and innovations, and support project requests from partner teams.
  • Knowledge of Accessibility standards
  • What we offer

  • Stock options so you own a part of Printify
  • Opportunity to work fully remote within EMEA time zones
  • Work from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow 
  • Apple MacBook laptop as your standard work equipment, covered by Printify
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Access to mentorship, internal meetups, and hackathons both on-site and online
  • A learning budget for your professional development based on a position level and access to our book library
  • Health insurance or health insurance budget depending on your location and contract type
  • Paid health days whenever you need them without a doctor's note depending on your contract type
  • Extra paid days off for wellbeing as well as a celebration day of your choosing
  • Access to the in-house gym or gym allowance depending on your location and contract type
  • Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.   

    We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.  

    Words from our investors:  

    Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customizable products, with no upfront investment. We’re excited to support its growth in the coming years.”  

    Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.”  

    Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”