We’re looking for a

Community Project Manager (Marketing focus)

Acquisition & Content

Location: Riga or Tallinn

The Company

James Berdigans, Founder and Executive Chairman of Printify: 
“Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss, and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.”

In 2021, Printify secured $50m in Series A funding led by Index Ventures, founders of the leading technology companies Wise and Squarespace, with participation from H&M Group, Virgin Group, and Will Smith’s Dreamers VC.

The role

The Community Project Manager will be part of the Community Team which is responsible for representing the company and engaging with customers across various media channels.
As a Community Project Manager, you will play a pivotal role in planning, executing, and overseeing community-based initiatives. You will be responsible for coordinating and managing projects that aim to enhance the engagement and connectivity of community members. This role involves collaboration with diverse stakeholders, effective communication, and strategic thinking to drive positive outcomes for the community.

Your Responsibilities:

  • Project Planning and Strategy: Develop and implement project plans that align with the community's goals and formulate strategies to address identified needs and achieve project objectives.
  • Community Engagement: Foster a positive and engaged community atmosphere by running various marketing campaigns within our community (the Facebook group). Facilitate discussions and encourage participation among community members. Respond promptly to community inquiries, comments, and feedback.
  • Community Advocacy: Represent the community's interests within the organization. Communicate community feedback and suggestions to relevant teams and advocate for community needs in decision-making processes.
  • Crisis Management: Effectively report and coordinate with the stakeholders the public responses to reputation-threatening feedback and mentions. Act as a point of contact during crises, ensuring timely communication with both customers and stakeholders.
  • Monitoring and Reporting: Monitor and report on the community performance and provide recommendations for improvement.
  • Your Qualifications:

  • Bachelor's degree in a related field (Communications, Marketing, Sociology, etc.).
  • Proven experience in community or project management or a related role.
  • Strong organizational and project management abilities.
  • Excellent written and verbal communication skills.
  • Strong interpersonal and relationship-building skills.
  • Familiarity with social media platforms and community management tools.
  • Knowledge of online community trends and best practices.
  • What we offer:

  • Stock options so you own a part of Printify.
  • Opportunity to work remotely within EMEA time zones.
  • Work from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub.
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow. 
  • Apple MacBook laptop as your standard work equipment, covered by Printify.
  • International relocation support for international candidates who wish to work in Riga or Tallinn.
  • Access to mentorship, internal meetups, and hackathons both on-site and online.
  • A learning budget for your professional development based on a position level and access to our book library.
  • Health insurance or health insurance budget depending on your location and contract type.
  • Paid health days whenever you need them without a doctor's note depending on your contract type.
  • Extra paid days off for wellbeing as well as a celebration day of your choosing.
  • Access to the in-house gym or gym allowance depending on your location and contract type.

  • Kindly ensure your application is submitted in English, as CVs in other languages will not be considered.

    Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds work together in our Riga office and worldwide.   

    We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.  

    Words from our investors:  

    Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust eCommerce platform. Printify’s unique proposition helps people market their brands through customizable products with no upfront investment. We’re excited to support its growth in the coming years.”  

    Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.”  

    Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and Print Providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”

    At Printify, we are committed to fostering a diverse, fair, and inclusive workplace. We do not discriminate on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, marital status, age, disability, or any other grounds.