The Company
James Berdigans, Founder and Executive Chairman of Printify
“Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just a reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.”
On September 9th, 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and entertainment industry investors such as Will Smith’s Dreamers VC.
Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.
The Team
Printify’s product team owns a portfolio of products ranging from merchant and print provider facing to internal technical support. We use the best product management practices to deliver products that customers love. We can proudly say that we are a highly data-driven, customer-centric product organization.
The Role
As the Product Manager in Printify, you will play a pivotal role in shaping and executing our product vision. You will work closely with cross-functional teams including design, engineering, marketing, and operations to create a cutting-edge platform that empowers buyers to discover, customize, and purchase a diverse selection of POD products.
The ideal candidate will have a strong background in building end-customer products, a deep understanding of e-commerce and marketplace dynamics, and a passion for delivering exceptional user experiences.
Your responsibilities
Product Development:Develop a strategic roadmap for the team that aligns with the company's overall goals and product vision.Lead the end-to-end product development lifecycle, from idea generation to launch, focusing on features related to onboarding and retention.Collaborate closely with engineering and data teams to translate requirements into clear technical specifications and ensure timely project delivery.Engage with stakeholders to understand user needs, market dynamics, and competitive trends, shaping the product strategy accordingly.Iterate continuously on product features based on user feedback, usability tests, and data analysis to enhance onboarding and retention metrics.Prioritize feature enhancements and bug fixes considering their impact and resource availability.Data Analysis:Utilize data-driven insights to identify opportunities for optimizing onboarding and retention processes.Define key performance indicators (KPIs) and establish tracking mechanisms to evaluate the success of product initiatives.User Research:Conduct user research through surveys, interviews, and usability studies to validate product hypotheses and gather actionable feedback.Advocate for user-centricity by integrating research findings into product decisions and enhancements.Cross-functional Collaboration:Work collaboratively with teams across departments like design, marketing, customer support, and sales to ensure cohesive alignment and successful product launches.Documentation and Training:Create comprehensive documentation, including user guides and internal training materials, to facilitate effective onboarding of new users and team members.Market Analysis:Monitor industry trends and competitor strategies related to onboarding and retention solutions to inform product differentiation and innovation efforts.Stay informed about regulatory requirements and compliance standards affecting product development.Feedback Management:Establish efficient feedback channels, such as customer feedback loops and support systems, to gather actionable insights for product improvement.Implement processes for prioritizing and addressing customer feedback in product updates.Team Leadership:Demonstrate leadership by fostering a customer-centric culture and promoting continuous improvement within the team.Qualifications
5+ years of experience as a Product Manager with a proven track record of building and launching successful end-customer products.Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior.Exceptional project management skills with the ability to lead cross-functional teams and drive projects to completion.Proficiency in using data-driven insights to make informed product decisions and drive continuous improvement.Excellent communication, presentation, and interpersonal skills.Experience with agile development methodologies and product management tools.Passion for innovation, creativity, and staying updated with industry trends.Bachelor's degree in Business, Marketing, Computer Science, or a related field; MBA or advanced degree is a plus.What we offer
Stock options so you own a part of PrintifyOpportunity to work fully remote within EMEA time zonesWork from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hubStart your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow Apple MacBook laptop as your standard work equipment, covered by PrintifyInternational relocation support for international candidates who wish to work in Riga or TallinnAccess to mentorship, internal meetups, and hackathons both on-site and onlineA learning budget for your professional development based on a position level and access to our book libraryHealth insurance or health insurance budget depending on your location and contract typePaid health days whenever you need them without a doctor's note depending on your contract typeExtra paid days off for wellbeing as well as a celebration day of your choosingAccess to the in-house gym or gym allowance depending on your location and contract typeJoining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.
We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.
Words from our investors:
Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customizable products, with no upfront investment. We’re excited to support its growth in the coming years.”
Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.”
Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”
