We’re looking for a

IT Workplace Engineer

Engineering

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Printify is a high-growth, print-on-demand platform that connects e-commerce merchants and print-on-demand manufacturers. We work in a fast-paced and ever-developing industry with endless growth opportunities.

Squad description
IT Workplace squad is responsible for ensuring best IT user experience in managed environment, following corporate security requirements and top industry practices 

Position description
We are looking for an experienced professional with a profound IT background having a focus on office IT infrastructure management. The goal for this role is to both improve technical excellence and end-user experience of the internal business-oriented IT support service.

Responsibilities:

  • Assist IT users with solving daily issues (ticket requests, local and remote assistance)
  • Take part in computer equipment management (stock management, equipment hand-outs/hand-ins, supplier and service management)
  • Manage office IT infrastructure (local networking, printers, CCTV, access control, meeting rooms, wall screens)
  • Administer productivity and collaboration, mobile device management (MDM), identity management (IDM), endpoint protection, ticketing and other office infrastructure management platforms
  • Create integrated solutions for productivity, collaboration, MDM, IDM, endpoint protection in MacOS environment
  • Work on integrations, scripting and data manipulations to create request workflow automations, data interfaces and reports
  • Take part in system and service implementation projects/activities
  • Work together with business and engineering units to align expectations on project/activity outcomes

  • Required skills:

  • Profound knowledge managing Apple MacOS and Windows based devices
  • Profound experience and skills implementing and administering office IT management platforms:
  • Productivity and collaboration (e.g. Microsoft 365, Google Suite, Slack)
  • Mobile device management (e.g. Intune, Jamf, Airwatch)
  • Identity management (e.g. Okta, Azure Active Directory)
  • Endpoint protection (e.g. Kaspersky, Checkpoint, Bitdefender)
  • Profound Experience managing office IT infrastructure (network devices, WiFi, printers, CCTV etc.)
  • Experience administering Atlassian products (Jira, Confluence) preferred
  • Good understanding of network and IT system security concepts and practical implementations
  • Conceptual understanding of system architecture and system integrations
  • Scripting language (Bash, PowerShell, Python) skills preferred
  • Cloud computing (AWS) management skills considered as an advantage
  • Advanced English skills

  • What we offer:

    Career development opportunities – mentorship, internal meetups & hackathons
    Learning budget as a % of your annual salary
    Stock options so you own a part of Printify
    Flexible work schedule, start your workday between 7AM and 11AM
    Health insurance to support your well-being (in Latvia and Estonia)
    Modern & ergonomic office space in Printify House in Riga
    Access to the gym in Printify House
    Free food in Printify House: breakfast, snacks, and Friday lunch