We’re looking for a

Lead Engineer Observability


Note for Printify roles: 
- We support remote work and this role can be held from any country in an EMEA time zone.
- Within the right timezones, employees can work from any country where they have the right to work.
- Printify supports relocation to Latvia or Estonia, provided the candidates meet immigration criteria set by these countries (This also applied to candidates with no right to live and work in any EMEA country)
The Company
 James Berdigans, CEO of Printify: 
“Our mission is to build an ever-evolving platform that lets anyone start an ecommerce business with as little investment and risk as possible. Our vision is to transform ecommerce from mass manufacturing to on-demand production, eliminating excess stock and reducing environmental waste.”
With no leftover stock and minimal risk, Printify has already helped more than 1 million merchants and creators grow their e-commerce business and sell custom design products without upfront investment. We ensure high quality at low cost."
On September 9th 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and entertainment industry investors such as Will Smith’s Dreamers VC.
Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.

Your responsibilities:

  • Technically drive the upgrade and scaling of existing observability platform to full-fill the growing needs of engineers for insights.
  • Work with Engineering Managers on adoption of various observability and alerting solutions and support its implementation at application teams.
  • As part of the SRE team, take up other responsibilities related to configuration and operation of our AWS cloud environment, Kubernetes container platform and other services that we offer to application teams.
  • Troubleshoot and resolve any service issues related to operating systems and servers. Maintain response and resolution of cases/tickets received in queue against established SLAs. Take part in on-call support
  • Support other groups of system engineer, contribute in knowledge sharing, meetups
  • Stay up to date with latest technologies and trends, propose improvements and be example of DevOps culture
  • Technologies we use:

  • AWS, Docker, Kubernetes, Helm
  • Elastic Stack, Prometheus, Grafana
  • MongoDB, MySQL, RDS PostgreSQL
  • Git, Jenkins, GitHub
  • Terraform, Ansible
  • JIRA, Confluence
  • What we expect from you:

  • Demonstrated experience of at least 2+ years within the observability domain (traces, metrics and logs) and offering these solutions as a service to the engineering teams.
  • Subject matter expertise for logging and metric visualisation using various Observability tools and frameworks.
  • Proven experience with Elastic and at leats with file & metric beat. Prometheus & Alert manager experience is must.
  • Solid experience in systems administration and maintenance in UNIX/Linux environments. Experience with Terraform is must.
  • Ideal you have Kubernetes administrator experience, building and operating multi cluster setup, but developer experience is acceptable aswell.
  • Skills for troubleshooting system, network, and application behaviour.
  • Knowledge of at least one scripting language as Bash, Python or GoLang.
  • Nice to have is experience with AWS file/block/distributed storage solutions & experience with the configuration and maintenance of relational DBs (Postgresql, MySQL) and NoSQL DBs (MongoDB).
  • Love all-things automation, have passion for open source technologies and tools, always learning and developing skills and knowledge
  • A team player with plenty of ideas and enthusiasm, proactive and can do attitude
  • High self-management and ability to prioritize in a dynamic scale-up environment
  • What we offer

  • Stock options so you own a part of Printify
  • Start your workday anywhere between 7AM and 11AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow to fit both meetings and friends
  • Remote work is possible and encouraged within EMEA timezone
  • Work from anywhere - our Printify House in Riga, your remote home office, Printify hubs in Tallinn and Kyiv or a co-working hub
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Access to mentorship, internal meetups, and hackathons both on-site and online. 
  • A personalized learning budget for professional development and unlimited access to our book library
  • Support for your well-being - we cover health insurance or issue an insurance budget depending on your contract. You can work out at our in-house gym or receive a gym membership allowance if you’re working from abroad