We’re looking for a

Market and Customer Intelligence Product Manager (EMEA Time Zone - Remote)

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Note for Printify senior roles: 
1. We support remote work, and this role can be held from any country in an EMEA time zone, where the majority of the team is based
2. Within the right time zones, employees can work from any country where they have the right to work
3. For candidates with no right to live and work in any EMEA country, Printify could provide relocation to Latvia or Estonia, provided the candidate meets immigration criteria set by those countries

The Company 
James Berdigans, CEO of Printify: “Our mission is to build an ever-evolving platform that lets anyone start an ecommerce business with as little investment and risk as possible. Our vision is to transform ecommerce from mass manufacturing to on-demand production, eliminating excess stock and reducing environmental waste.”

With no leftover stock and minimal risk, Printify has already helped more than 1 million merchants and creators grow their e-commerce business and sell custom design products without upfront investment. We ensure high quality at low cost.

On September 9th 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and entertainment industry investors such as Will Smith’s Dreamers VC. Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.

The Role
Product managers at Printify are the essential drivers for our product vision and strategy and aim at delivering high-value solutions for both merchants & print providers. The Market and Customer Intelligence Product Manager will be responsible to provide insight on existing customers (Customer Intelligence) and high value prospective merchants (Market Intelligence) to optimize our commercial strategy and product offering to both groups.

They will do so by connecting the technical and business worlds, working closely with data analysts, data scientists, researchers and business leaders to build solutions improving our market intelligence.

Your responsibilities

  • Gather, analyse and produce insights on existing and potential customers
  • Identify patterns around our most successful customers to customize our product offering and increase the success of our current other customers and most promising prospects
  • Coordinate and motivate a team of data analysts, data-scientists and engineers and other cross-functional representatives   while maintaining team health
  • Frequently identify significant product, organisational, and process opportunities and drive them to production, without the need of explicit direction
  • Create plans that have clear, measurable success criteria
  • Minimum qualifications or ‘what you must have’

  • Good understanding of machine learning project lifecycle
  • Extended experience with working with data analysts and data scientists
  • Track record for delivering quality products on time
  • Experience of going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
  • Excellent quantitative problem solving and analytical skills
  • Preferred qualifications ‘what we would like you to have’

  • Experience with market and competition insight analysis
  • Working experience with website scraping and scraped data analysis
  • Passion for understanding complex problems and driving high-quality and innovative technical solutions
  • Ability to quickly absorb technical concepts and communicate them to a non-technical audience
  • Excellent written & spoken communication skills in English
  • Experience converting insight into an action plan involving multiple stakeholders across various departments and positively influencing them to take action accordingly
  • What we offer

  • Stock options so you own a part of Printify
  • Health insurance and health budget to support your well-being
  • Remote work is possible and encouraged from anywhere within an EMEA time zone
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Flexible work schedule
  • Modern & ergonomic office space in Printify House in Riga with access to the in-house gym


  • Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.  

    We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset. 

    Words from our investors:

    Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customisable products, with no upfront investment. We’re excited to support its growth in the coming years.”

    Elise Fahlen, Investment Manager at H&M CO:LAB:“With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product, but also in their ability to be a long-standing industry leader in this space.”

    Dino Becirovic, Principal at Index Ventures:"Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”