We’re looking for a

Research Operations Specialist

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As a Research Operations Specialist you will have the opportunity to continuously optimize the research process with the ultimate goal to ensure the Research team’s efficiency, and support Printify’s long-term research scalability. If you are a self-driven individual passionate for ensuring the quality, consistency and efficiency of research across teams, we are excited to have you on board.

Your responsibilities:

  • Own and manage end to end the operational aspects of user research
  • Recruitment and management of research participants
  • Manage research vendors and tools
  • Develop best practices and processes for research 
  • Maintain a research insights repository
  • Organize and conduct research training sessions and workshops
  • Advise and support non-researchers when conducting their own research
  • Build and ensure compliance processes with internal and external policies
  • What you need:

  • At least 2 years of hands-on experience on a similar role in an in-house setting
  • Expert knowledge and command of user research tools
  • Experience organizing and delivering research training
  • User-focused product design mentality
  • Experience working cross-functionally with product teams
  • Excellent presentation and influencing skills
  • Strong written & verbal English communication skills
  • Benefits:

  • Career development opportunities – mentorship, internal meetups & hackathons
  • Learning budget as a % of your annual salary
  • Stock options so you own a part of Printify
  • Flexible work schedule, start your workday between 7AM and 11AM
  • Health insurance to support your well-being (in Latvia and Estonia)
  • A budget for insurance and gym to remote employees
  • Remote work is possible and encouraged from anywhere across Europe
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Modern & ergonomic office space in Printify House in Riga
  • Access to the gym in Printify House
  • Free food in Printify House: breakfast, snacks, and Friday lunch
  • Our team:

  • Printifyers come from more than 20 countries
  • Our team has grown to more than 400 team members (and growing!)
  • We are the 15th America’s fastest-growing company in 2020 (Financial Times)