© 2024 Printify, Inc. All rights reserved.
In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post.
About Us:
Both Printify and Printful are pioneering production-on-demand companies and platforms established in Latvia but with a global customer base.
Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.
Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV.
Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.
About The Role:
We’re seeking an experienced Sales Engineer to accelerate our Enterprise growth by partnering with Sales to close technically complex deals and guiding customers through seamless onboarding. You’ll serve as the trusted technical advisor to our enterprise prospects and customers, leveraging your expertise in APIs, integrations, and e-commerce ecosystems to help customers achieve their goals with Printful and Printify.
This role requires deep fluency in API-driven solutions as well as hands-on knowledge of enterprise e-commerce platforms, especially Shopify. You’ll help customers understand how to design, build, and scale solutions that integrate into our ecosystem.
Your Daily Tasks Will Entail:
Partner with the Sales team throughout the sales cycle, providing deep technical expertise on Printful and Printify APIs, advising customers on the best integration approaches to meet their business objectives.
Design scalable solutions that connect our APIs with customer platforms, ERPs, CRMs, and custom workflows.
Act as an e-commerce subject matter expert, helping customers understand how to architect enterprise-grade storefronts on Shopify and other platforms, and how to extend them with custom apps or app store integrations.
Build and deliver tailored demos, proof-of-concepts, and integration prototypes that showcase the power of our platform.
Lead onboarding projects for technically advanced customers, coordinating across customer IT/engineering teams and internal Product, Engineering, and Operations.
Troubleshoot integration challenges, ensuring smooth and reliable implementations while escalating complex issues to Engineering and Product as needed.
Document solution designs, integration playbooks, and storefront best practices to drive repeatable, scalable enterprise onboarding.
Serve as the bridge between Sales, Product, Engineering, and Customer Success, ensuring smooth handoffs and long-term customer satisfaction.
Quantify customer pain points and integration challenges to provide structured feedback that informs product and feature development decisions.
Your Qualifications:
5+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Implementation Consultant, or equivalent) within SaaS, e-commerce, or API-driven platforms.
Strong knowledge of APIs (REST, webhooks, authentication protocols like OAuth) and integration patterns.
Deep fluency in e-commerce technology ecosystems, especially Shopify (themes, checkout flows, custom apps, app marketplace).
Proven ability to advise customers on storefront architecture, scaling strategies, and app integrations to achieve enterprise-grade performance.
Strong project management skills to oversee onboarding timelines, deliverables, and communication.
Excellent communication skills, with the ability to build trust and instill technical confidence in both technical and business stakeholders.
What we offer:
Competitive pay and benefits
401k with company match
Free coffee and snacks
Personal and professional development opportunities
A fun and engaging position in a fast-paced environment
Printful is growing. Come grow with us!
If you think you’d excel in this role, send us your resume!
Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at Printful. We’re always looking for creative and driven minds to join our ever-growing team!
AAP/EEO Statement
Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printful complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Printful expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Printful’s employees to perform their job duties may result in discipline up to and including discharge.
© 2024 Printify, Inc. All rights reserved.