In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post.
Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base.
Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.
Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV.
Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.
The Enterprise Account Manager is responsible for managing, growing, and nurturing relationships with Printful's enterprise clients after an account has been successfully closed by an Account Executive. The Account Manager will focus on building long-term partnerships with key decision-makers within assigned accounts, account retention, driving revenue growth, expanding the adoption of Printful’s product suite, and ensuring customer satisfaction.
Manage a portfolio of enterprise accounts totaling $5M+ in annual revenue to meet or exceed annual revenue goals.
Identify and capitalize on opportunities for increased revenue and product adoption within your accounts.
Serve as the main point of contact for client inquiries, handling escalations, custom orders, storefront optimization, product catalog updates, and more.
Forecast and track key account metrics and performance against revenue targets.
Ensure client satisfaction and retention through effective relationship management.
Drive new opportunities and revenue growth within franchise-based clients by increasing product adoption across their franchisee locations.
Maintain relationships with marketing managers, procurement officials, and C-level executives.
Oversee the implementation and ongoing management of profitable pricing and product solutions.
Guide and monitor the delivery of eCommerce solutions for clients.
Accurately report pipeline activities and progress to sales leadership.
Develop and present strategic account plans, both internally and with key client personnel.
10+ years of experience in B2B sales and account management, having successfully managed a $10M+ annual book of business.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Self-motivated, team-oriented, and comfortable in a fast-growing, dynamic environment.
Proficient in Microsoft Word, PowerPoint, and Excel.
Experience with CRM systems (Salesforce) and design software (AI, Photoshop) is a plus.
Knowledge of print-on-demand industry preferred.
Ability to quickly become an expert in Printful's materials, processes, and products.
Ability to network and maintain strong professional relationships.
Some travel may be required.
This role is ideal for a results-driven professional who thrives on relationship-building, strategy development, and driving growth within enterprise accounts.
Be part of a friendly, inclusive, and global team
An opportunity to work remotely or in a modern and welcoming office in Barcelona, Tallinn, or Riga
Flexible working hours (start your day as late as 10 a.m.)
Health insurance
Access to mentorship, internal meetups, and hackathons both on-site and online
Exciting team-building events and parties you’ll never forget!
We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.
If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job. Interested, but don’t think this is the right fit for you?
Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!
PRINTFUL CUSTOM PRINTING SL (NIF/CIF: B67440115)